FAQ - X-BIONIC LAKE GARDA 42

Questions & Answers

FAQ

We will clarify all your doubts! If you need more information about X-BIONIC LAKE GARDA 42, please feel free to contact us at info@lakegarda42.com.

What happens to my registration if X-BIONIC LAKE GARDA 42 is cancelled?

In case of a complete cancellation of the X-BIONIC LAKE GARDA 42, the participants can demand a refund of the registration fee, provided that the failure is the responsibility of the organiser. If you are already registered for X-BIONIC LAKE GARDA 42 and have paid the entry fee in full, your refund will be made automatically to your bank details you have provided us with, without you having to take any action yourself. If, contrary to expectations, we still need information from you, we will contact you. Cash payment is not possible. The refund will be processed within a few days.

What is the minimum age for participating in a race of X-BIONIC LAKE GARDA 42?

The minimum age for participation in the marathon LG42 is 20 years old and for participation in the half marathon LG21 is 18 years old.

Is it possible to request a change of distance?

Yes, distance registration changes are possible under the following conditions:

  1. Each participant can change the distance themselves using the link that they find in the confirmation email received after the registration was completed.
  2. If you change your registration to a route with a lower entry fee than the original registration fee, there is no entitlement to a refund of the difference. A change of registration is free until April 7, 2024. Afterwards, a processing fee of €10,00 is due.
  3. If you change your registration to a route with a higher entry fee than the original registration fee, the respective difference is due. A change of registration is free until April 7, 2024. Afterwards, a processing fee of €10,00 is due.

Is transportation from one location to another included in the registration fee?

Yes, we offer a shuttle service that will take you to each of the various locations.

 

In the morning:

  • Riva – Arco (Bus): 07:30 am
  • Malcesine – Arco (Bus): 07:30 am
  • Riva – Limone (Ferry): 07:25 am
  • Malcesine – Limone (Ferry): 07:15 am
  • Limone – Arco (Ferry + Bus): 07:35 am

In the afternoon:

  • Malcesine – Arco (Bus): 02:30 pm, 03:30 pm, 04:30 pm
  • Malcesine – Limone – Riva (Ferry): 12:15 pm, 01:30 pm, 03:00 pm, 04:30 pm

Stops:

  • Riva (Bus): Centro (Piazza Catena)
  • Malcesine (Bus): Autostazione Malcesine (directly at the event area)
  • Arco (Bus): Foro Boario (Via della Cinta 32)
  • Riva (Ferry): Centro (Piazza Catena)
  • Malcesine (Ferry): Centro (Piazza Guglielmo Marconi 12)
  • Limone (Ferry): Centro (Piazzale Carlo Gerardi)

Here you can find the routes and timetables of the ships in regular service on the upper lake provided by our partner Navigazione laghi.

Will the roads be closed to traffic?

Yes, the following roads will be closed on 14.04.2024:
SS45bis between Limone and Riva (in both directions) from 8:30 to 10:30 am. The road through Limone is not affected.
SS249 between Torbole and Malcesine/Navene (in both directions) from 9:30am to 03:00pm. The road through Malcesine is not affected.
In the municipalities of Riva and Arco there will be temporary road closures, which can be bypassed.

Where and when can I pick up my bib and race package?

The bib and race package can be picked up on Friday, 12.04.2024, from 03:00 pm to 08:00 pm and on Saturday, 13.04.2024, from 12:00 am to 08:00 pm in Riva del Garda, Pala Vela Riva, Via Giancarlo Maroni, 2. It will not be possible to pick up the Race Package on race day.

Are there accommodation packages and special arrangements with hotels?

You can find information about accommodation on the pages of our tourism partners Garda Trentino, Visit Limone sul Garda and Visit Malcesine.

I had signed up for a past edition of the Lake Garda Marathon, which was then unfortunately cancelled. I am still waiting for a refund of the registration fee. What can I do?

Unfortunately, at the moment, it is not possible for us to hand out refunds or free registrations to X-BIONIC LAKE GARDA 42 for the already paid registration fees for a past edition of the Lake Garda Marathon. The X-BIONIC LAKE GARDA 42 is organized by another event agency; therefore, the marathon is not in any ways connected to the old organizer. We are aware of the issues regarding refunds of registration fees from past editions and understand the frustration and anger of former participants at not receiving a refund or response to their requests. The situation of Covid-19 and the risk we are taking by organising the marathon, made it hard to take the decision of not offering neither a refund nor a starting place to former participants who had already paid their registration fees. However, we encourage former participants to follow us on our social media and subscribe to our newsletter as there may be future updates on possible refunds or discount codes.